Frequently Asked Questions

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Many people have questions about the process of counseling. Here are answers to some of the most frequently asked questions.

What populations do you work with?

We have counselors with specialized training to work with couples, families, adolescents, adults, and individuals.

How does counseling work?

People seek counseling for many different reasons:  a crisis, a loss, a major life change, to sort things out to have a happier life, or to improve relationships.  Counseling begins with an initial meeting with the therapist to gather information and history in order to develop a plan to meet each individual's/family's needs.  Counseling may include couple, individual, group, and/or family sessions.

How long does it take?

Each session lasts typically 45 to 50 minutes.  Your therapist will establish with you a regular schedule based on your specific need.  

How many counseling sessions will I need?  

The number of sessions depends on several factors, including but not limited to the goals for therapy, the severity of the issues encountered, and of course, the client's willingness to actively participate.

How much does counseling cost?

Each 45 to 50 minute couple session costs $85.

Will what I share be kept private?

All of your conversations with the New Horizon Counseling Center staff are completely confidential (except where mandated otherwise by law, as in the case of child abuse and/or elder abuse or imminent danger to yourself or others).

Do you offer services to teenagers and/or children?

Yes.  Teenagers and children are often helped by having individual sessions, participating in a group, or by family therapy.   Teenagers can help the therapist decide what works best for them. The child may work best through play therapy.

What kind of training does your staff have?

Each of our staff members has either a Master’s or Doctoral degree in counseling or psychology.  Each is registered by the State of Texas to practice counseling.

What is an NCC?  

The term NCC stands for National Certified Counselor and means the therapist has passed the National Counseling Exam (NCE).   The purpose of the NCE is to assess knowledge, skills, and abilities viewed as important for providing effective counseling services.  The NCE is intended to assess cognitive knowledge which should be known by all conselors regardless of their individual professional specialties.

What is a Psychologist?  

A Psychologist is a licensed professional who has completed a graduate program in Psychology that includes clinical training and internships, and who provides care for individuals with mental and emotional problems. Psychologists typically have a doctorate degree (Ph.D. or Psy.D.) and have undergone postdoctoral training; however, they are not physicians and cannot prescribe medication.

What is a Psychiatrist?  

A Psychiatrist is a licensed medical doctor (M.D.) who has had specialized postgraduate training in the diagnosis, treatment, and prevention of mental and emotional disorders. Psychiatrists are the only mental health professional licensed to prescribe medication. Board-certified psychiatrists have passed national oral and written examinations after completing a residency program in psychiatry.

What agency licenses Professional Counselors (LPC) in Texas?

The practice of licensed persons in the field of psychotherapy is regulated by the  Texas State Board of Examiners of Professional Counselors

What if I have to cancel my counseling session?  

There is no charge for any session cancelled 24 or more hours prior to the scheduled time.  However, sessions cancelled with less than 24 hours notice will be charged a $25 fee.

How do I start counseling? 

Simply contact us and we will match you with a therapist that best meets your needs.  You may set up an appointment by calling 817-624-1222 or email

Marriage counseling at New Horizon Counseling Center in Arlington Texas
New Horizon Counseling Center LLC